DesignCrowd App Design DesignCrowd (DesignCrowd.com) is a popular custom design contest marketplace supporting over 40 design categories, including Mobile App Design (app.designcrowd.com). DesignCrowd works as a design outsourcing platform where design projects are posted and talented designers from around the world compete to create the best design, in-order to be awarded the payment. Getting started on DesignCrowd is easy and risk free with their 100% no obligation Money Back guarantee. Clients simply describe and post their projects and dozens of design concepts are returned within days. From there, clients provide feedback and revisions (if needed) and then pick their favorite design. App Design contest pricing starts at $240.00 for 15+ design concepts to be delivered within 10 days. For App Design projects, customers also have the option to receive custom quotes for their project and work one-on-one with the designer they select. As with all DesignCrowd contests customers are not obligated to complete payment unless they received a design they are happy with. However, DesignCrowd does still keep their service fee and/or any upgrade costs. Alternatively, design contests can be selected as Committed, which waives the right for a refund, but typically attracts up to 30% more designs.
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THE GOOD

• Clear website

THE BAD

• Way too many emails sent urging me to pay for more upgrades.
• Claims 100% Satisfaction but the DesignCrowd fees are NOT refundable.
• Very low turnout from designers.

ADDITIONAL DETAILS

I was lured to their 100% satisfaction guarantee. After putting in the design brief, you play around with the budget. I was promised 50-65 designs from 23 designers for the amount I specified. After you make the payment, you keep getting bombarded with messages on the site as well as via email that you should add all sorts of PAID upgrades to ensure you get designs. You are also introduced to their REAL cancellation policy: only the amount to the designer is refundable. DesignCrowd fees are NOT!

I have contacted DesignCrowd already at the start asking about the low turnout. All I could get was, please upgrade or invite designers. They also said they would send invites on my behalf. This resulted in several spam emails per day say: designer X accepted (and usually rejected) your invitation. Who cares??? They also included regular CRM emails urging me to upgrade my contest (paid) to get more offers.

When trying to cancel the contest and get a refund, they would not let me do that for 10 days until the official close of the contest and then they wanted another week to process it. In any case, they would not refund THEIR fee. So at the end of the day, they want to make money even though the buyer did not get what he wanted and the designers did not get anything. Nice marketplace!

I have to mention that I ran a contest with 99Designs where the results were not much better. Although 99Designs insisted on calling them via phone to cancel, they did make a FULL refund.

I think that the promise of a design contest sounds nice in theory, in practice it proved a waste of time and money for me. Better to spend a little more time evaluating designers and commissioning one or two for a small project and if you are happy, for more work.

DesignCrowd App Design Reviews

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Date Listed: 

February 21, 2013

Views: 

1324

Reviews: 

1 Review

Alexa Ranking: 

822,813

Price: 

Starting @ $240.00 per design contest or custom quoting

About DesignCrowd App Design

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Overview:

DesignCrowd (DesignCrowd.com) is a popular custom design contest marketplace supporting over 40 design categories, including Mobile App Design (app.designcrowd.com). DesignCrowd works as a design outsourcing platform where design projects are posted and talented designers from around the world compete to create the best design, in-order to be awarded the payment. Getting started on DesignCrowd is easy and risk free with their 100% no obligation Money Back guarantee. Clients simply describe and post their projects and dozens of design concepts are returned within days. From there, clients provide feedback and revisions (if needed) and then pick their favorite design. App Design contest pricing starts at $240.00 for 15+ design concepts to be delivered within 10 days. For App Design projects, customers also have the option to receive custom quotes for their project and work one-on-one with the designer they select. As with all DesignCrowd contests customers are not obligated to complete payment unless they received a design they are happy with. However, DesignCrowd does still keep their service fee and/or any upgrade costs. Alternatively, design contests can be selected as Committed, which waives the right for a refund, but typically attracts up to 30% more designs. More

Public Information:

Business Name:

DesignCrowd Pty Ltd

Owner/Founder:

Alec Lynch and Adam Arbolino

Year Established:

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Phone Number:

1-800-377-6955

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